Matcha Allongé is a curated destination for discovering exceptional matcha and hojicha from carefully selected brands and producers. We bring together different origins, flavour profiles, grades and price points so you can find the matcha that best suits your taste and preparation style.

Currently, Matcha Allongé carefully curates matcha and hojicha from a selection of trusted brands and producers. However, our own Matcha Allongé collection is currently in development and is planned for the coming months. We are taking the time to create something that reflects our standards for quality, flavour and everyday enjoyment. Stay tuned for future updates and the official launch.

The best matcha for you depends on how you enjoy drinking it and the flavours you prefer. Some matchas are smooth, sweet and delicate, while others are richer, more vegetal or more umami-forward.

For lattes, look for a matcha with enough depth and flavour to remain noticeable when combined with milk. For traditional preparation with water, you may prefer a smoother and more balanced matcha with minimal bitterness.

Each product page includes tasting notes and preparation recommendations to help you find the right matcha for your preferences.

Hojicha is a Japanese roasted green tea known for its warm, nutty and naturally comforting flavour. Unlike matcha, which is vibrant and grassy, hojicha has notes that may resemble roasted nuts, caramel or cocoa. It can be enjoyed with water, milk, hot or iced.

Keep your matcha tightly sealed and protected from heat, light, moisture and strong odours. Once opened, we recommend storing it in the refrigerator in an airtight container.

Allow the container to reach room temperature before opening it to help prevent condensation from entering the matcha.

All orders are prepared and shipped from Canada. We offer shipping to Canada, the United States and many international destinations.

Available shipping options and rates will be displayed at checkout based on your delivery address.

Orders are normally processed as quickly as possible. Processing time is separate from the estimated delivery time shown at checkout.

During product launches, restocks, holidays or periods of high order volume, processing may take slightly longer. Once your order has shipped, you will receive a confirmation email containing your tracking information.

Tracking may not update immediately after a shipping label is created. It can take a few business days for the carrier to scan the parcel and display its first movement.

International tracking may also pause while a package is travelling between countries or waiting to be transferred to the local delivery carrier. This does not necessarily mean that the package is lost.

Orders shipped to the United States are not subject to additional customs duties upon delivery.

Orders shipped to destinations outside Canada and the United States may be subject to customs duties, import taxes or carrier processing fees determined by the destination country. These charges are outside of Matcha Allongé’s control and are the customer’s responsibility unless otherwise stated at checkout.

For Canadian orders, any applicable sales taxes are calculated at checkout.

Please contact us as soon as possible at info@matchaallonge.com and include your order number, photographs of the damaged item and photographs of the exterior packaging.

Once we have reviewed the information, we will assist you with the most appropriate solution, which may include a replacement or refund for the affected item.

Please keep the item and its original packaging until your request has been reviewed.

Carrier delivery dates are estimates and delays may occasionally occur because of customs, weather, high shipping volumes or local delivery conditions.

If your tracking has not updated for an extended period, please contact us with your order number. We will review the tracking information and, when appropriate, open an investigation with the shipping carrier.

An order is considered lost only once this has been confirmed by the carrier.

Please contact us immediately after placing your order if you need to make a change.

We will always do our best to assist, but changes and cancellations cannot be guaranteed once an order has entered processing or a shipping label has been created. Once the order has shipped, we are unable to modify or cancel it.

Because matcha, tea and food products are sensitive consumable goods, we cannot accept returns of opened products or products that have been shipped and stored outside of our control.

Refunds may be considered when an item arrives damaged, the incorrect product is received or another verified issue has occurred. Please contact us with your order number and supporting photographs so our team can review your request.

Shipping charges, customs duties and import fees are generally non-refundable unless the issue resulted from an error on our part.

Subscriptions allow you to receive selected products automatically while saving 10% on each subscription order. The delivery frequency selected when subscribing will be shown during checkout and in your subscription account.

Subscriptions renew automatically using the payment method saved to your account until they are paused or cancelled.

You can manage your subscription through the subscription portal linked in your confirmation emails. From there, you can review upcoming orders, update your payment information, change your delivery schedule, pause shipments or cancel your subscription.

Please make changes before your next renewal date. Once a subscription order has renewed and entered processing, we may not be able to cancel it.

For order assistance, product recommendations or general questions, contact us atinfo@matchaallonge.com. Please include your order number when contacting us about an existing purchase so we can assist you more quickly.